Head of Retail Sales

Il tuo nuovo Ruolo

For the Autohero brand, we are looking for a Head of Sales Retail responsible for managing and leading the sales force dedicated to the B2C market.

Le tue Skills

Responsibilities:

• Manage a team of Team Leaders, supporting them in their work with inside sales representatives responsible for the telephone sales of used cars.
• Oversee the sales team’s performance by monitoring key KPIs such as outbound and inbound calls; develop an organized structure for outbound calls, defining precise intervals for lead follow-ups and ensuring process effectiveness.
• Continuously monitor existing KPIs, identify new success metrics, and ensure the teams meet the defined targets.
• Analyze data to identify trends, improve processes, and implement targeted corrective actions.
• Provide continuous feedback and coaching to improve the skills and performance of Team Leaders and inside sales representatives.
• Collaborate with other company departments to ensure efficient workflows aligned with strategic goals.
• Create clear and structured reports to present sales results and improvement initiatives.

Requirements:

• Experience: At least 5 years in a sales management role, preferably in telephone sales or a similar environment.
• Leadership skills: Proven ability to lead and motivate teams of Team Leaders and sales representatives, fostering a positive and results-driven work environment.
• Data-driven approach: Excellent ability to analyze data, identify opportunities, and make informed decisions based on quantitative insights.
• KPI knowledge: Experience in defining, monitoring, and optimizing KPIs for sales teams.
• Communication: Excellent communication skills with the ability to influence internal and external stakeholders.
• Languages: Fluent in Italian; good knowledge of English.

What We Offer:

• The opportunity to work in a leading company in the used car sector.
• A dynamic, innovative, and growth-oriented environment.
• Opportunities for professional growth and continuous training.
• A competitive compensation package, including performance-based bonuses.

Cosa offriamo

The place of work will be at the headquarters of AUTO1 Italy, at Via Perin Del Vaga 2, Milano and the shifts provide a total of 40 hours per week, from Monday to Friday 09:00-18:00. (Remote work is included)

If you think you are the right candidate you can send your CV.